Refund & Return Policy

Refund & Return Policy

At Broke Farm Supply & Salvage, we stand by the quality of the equipment and attachments we sell. While most of our products are final-sale items due to their specialized nature, we understand that sometimes returns are necessary.

General Return Guidelines

  • All return requests must be submitted within 30 calendar days of delivery.

  • Returned products must be in unused, undamaged condition, complete with original packaging, manuals, and accessories.

  • Certain products are exempt from returns, including:

    • Custom-fabricated attachments

    • Clearance and discounted items

    • Parts marked as “Final Sale”

    • Installed or modified items

How to Start a Return

  1. Contact our support team at contact@brokeffarmsupplyandsalvage.us with your order number and reason for return.

  2. Our team will provide return instructions and, if applicable, a Return Merchandise Authorization (RMA) number.

  3. Ship the item back using a reliable carrier. For freight returns, we will help arrange pickup.

  4. Once received and inspected, your refund will be processed.

Refunds

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–7 business days after inspection for funds to appear in your account.

  • Original shipping costs are non-refundable unless the return is due to our error (incorrect or defective product).

Return Shipping Costs

  • Customers are responsible for return shipping unless the item was defective, damaged in transit, or the wrong product was shipped.

  • For freight returns, costs can be significant—we recommend confirming product specifications before ordering.

Tip: To avoid return complications, double-check compatibility and product specifications before purchasing.